Cancellation policy
Some items in our store may be offered to you as a backorder. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Backorders
When you purchase a backorder, you are buying an out-of-stock product not yet in inventory. Upon purchase, we will manufacture your product typically within 1-3 business days. Due to this, we collect full payment at checkout. You can cancel a backorder product if it has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order. See our returns policy for more details on returns and refunds.